Legal

Privacy Policy

This Privacy Policy explains how QPHIX collects, uses, shares, and protects your information when you browse products, place orders, or contact support through our website.

Last Updated: 12 March 2026

Important Purchase Policy

All goods sold on QPHIX are final sale. We do not accept returns and we do not provide refunds once an order is placed and confirmed.

Please verify product specifications, quantity, compatibility, shipping details, and payment information carefully before completing checkout.

1. Information We Collect

Account details such as phone number, name, email address, and login information.
Order details such as products, quantities, pricing, delivery address, and transaction references.
Device and browser details such as IP address, browser type, pages viewed, and access timestamps.
Communication data when you contact support or submit forms.

2. How We Use Your Information

To process and fulfill orders and provide order updates.
To verify transactions, reduce fraud risk, and maintain platform security.
To improve website performance, user experience, and product discovery.
To send service messages, invoice emails, and support responses.

3. Payments and Transaction Data

Payments may be processed through trusted third-party gateways. QPHIX does not intentionally store full card details. We retain limited payment metadata such as payment IDs, order amount, and payment status for reconciliation, support, invoicing, and compliance.

4. Cookies and Analytics

We may use cookies, local storage, and similar technologies to remember cart/session preferences and understand website usage trends. You can manage cookies through your browser settings.

5. Data Sharing

We may share necessary information with service providers for payment processing, order delivery, cloud hosting, analytics, and communication services. We do not sell personal data as an independent commercial product.

6. Data Security

We use commercially reasonable administrative and technical safeguards to protect personal data. However, no method of transmission or storage is completely risk-free.

7. Data Retention

We retain data for as long as required to provide services, resolve disputes, enforce policies, and meet legal, accounting, and compliance obligations.

8. Your Choices

You may request updates to your profile and contact information.
You may request account closure, subject to ongoing legal/compliance obligations.
You can disable cookies in your browser, though some features may not work properly.

9. Children's Privacy

QPHIX services are not intended for children under 13 years of age. If you believe child data was submitted, contact us so we can take appropriate action.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes become effective when posted on this page. The "Last Updated" date reflects the latest revision.

11. Contact Us

For privacy or policy-related queries, please contact the QPHIX support team through the official website channels.